Legal information
Privacy policy
What data we collect on phlsoft.com, why, how long we keep it and how to exercise your rights.
Who is responsible for your data
The data controller is ARMONIE, a French SAS with share capital of €120,960, Montpellier RCS 528 491 251, Bâtiment La Bastide, 895 rue de la Vieille Poste, 34000 Montpellier, France, which operates the PHL Soft brand. For any question about your data, write to contact@phlsoft.com.
What data we collect, and why
| Situation | Data | Purpose | Legal basis |
|---|---|---|---|
| Contact or demo request form | Last name, first name, company, job title, e-mail, phone, message | Answer your request, arrange a demonstration, handle sales follow-up | Pre-contractual measures taken at your request, and legitimate interest |
| Information about our products | Business e-mail, name, company | Send you information about PHL Soft products related to your professional activity | Legitimate interest (business-to-business marketing), with the option to unsubscribe in every message |
| Browsing the website | IP address, browser, pages viewed, date and time | Security and proper operation of the website | Legitimate interest |
| Audience measurement | Pages viewed, visit duration, referrer, technical browser data | Understand how the website is used in order to improve it | Consent |
| Video playback | Browsing data sent to YouTube | Display product presentation videos | Consent |
Required form fields are marked. Without them, we cannot process your request. We do not sell or rent your data.
The customer area and support (espaceclient.phlsoft.com) fall under your contract with ARMONIE and are not covered by this page.
Who receives your data
Your data is intended for ARMONIE’s sales, technical and support teams. It is also processed on our behalf and on our instructions by service providers:
- OVHcloud (website hosting, in France)
- Brevo (form and e-mail management)
- Google / YouTube (video playback, if you accept it)
- the website’s audience measurement tool, if you accept it
Where data is transferred outside the European Union, in particular to the United States for YouTube, the transfer is covered by a European Commission adequacy decision (EU-US Data Privacy Framework) or by standard contractual clauses.
How long we keep it
- Contact requests and prospects: 3 years from your last contact with us
- Customers: for the duration of the contractual relationship, then for the applicable statutory limitation periods
- Technical connection logs: 1 year
- Cookies and trackers: 13 months maximum, with associated audience data kept 25 months maximum
Cookies
A cookie is a small file stored on your device when you visit a website. On your first visit, a banner lets you accept, reject or choose the non-essential cookies. Rejecting is as easy as accepting, and your choice has no effect on your access to the website.
| Category | What they are for | Consent |
|---|---|---|
| Necessary | Remember your cookie choice, secure the website and forms | Not required |
| Audience measurement | Count visits and pages viewed to improve the website | Required |
| Third-party content (YouTube) | Play embedded videos. YouTube may then set its own cookies | Required |
You can change your choice at any time by deleting the website’s cookies in your browser: the banner will appear again on your next visit.
Your rights
Under the General Data Protection Regulation (GDPR) and the French Data Protection Act (loi Informatique et Libertés), you have the following rights over your data:
- access and copy
- rectification
- erasure
- restriction of processing
- objection, in particular to direct marketing, at any time and without giving a reason
- data portability
- withdrawal of your consent at any time
- setting instructions on what happens to your data after your death (under French law)
To exercise them, write to contact@phlsoft.com or by post to ARMONIE, Bâtiment La Bastide, 895 rue de la Vieille Poste, 34000 Montpellier, France. We will reply within one month. Proof of identity may be requested if there is reasonable doubt about your identity.
If you believe your rights have not been respected, you can lodge a complaint with the CNIL, the French data protection authority, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France, or at cnil.fr. You may also contact the data protection authority of the EU country where you live.
Security
The website is served over HTTPS. Access to your data is limited to the people who need it to handle your request, and our service providers are bound by security and confidentiality obligations.
Changes to this policy
This policy may change, for example when a new tool is added to the website. The date of the last update is shown at the bottom of the page. This translation is provided for information only; in the event of any discrepancy, the French version prevails.
Last updated: 29 October 2026